Accessibility statement for Fota Island Resort

This accessibility statement applies to https://www.fotaisland.ie/ (“the website”).

Statement of commitment

Fota Island Resort is committed to making its website accessible to everyone, including people with disabilities. Where our website provides online booking and payment, it falls within the scope of the European Accessibility Act (Directive (EU) 2019/882), as transposed into Irish law by the European Union (Accessibility Requirements of Products and Services) Regulations 2023 (S.I. No. 636 of 2023)

What you should be able to do on this site

You should be able to:

skip to the main content when using a screen reader
zoom up to 400% without text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using a modern screen reader and speech recognition software (on your computer or phone)

Compliance status

Fota Island Resort (“the website”): we believe this site is conformant with EN 301 549 v3.2.1, tested against WCAG 2.1 AA and WCAG 2.2 AA, with the following caveats:

We are not currently aware of any exceptions
Some content and functionality is provided through third-party systems that are not developed or controlled by Fota Island Resort (see “Content not within scope” below).

This assessment is based on testing a representative sample of pages and templates covering the site’s key user journeys and content types. Given the size of the site, not every individual page was tested; however, we believe the sample tested is representative of the site as a whole.

Non-accessible content

We are not currently aware of any specific non-compliances within our direct control. We will continue to monitor and improve accessibility on an ongoing basis. Users who experience any accessibility barriers are encouraged to contact us using the details in the feedback section below.

Content not within scope

Some pages on this website may include third-party content that is not developed or controlled by Fota Island Resort. Where we are aware of accessibility issues with this content, we have listed them below:

Online booking system

We use Lightspeed and Avvio – Recommender Engine as our online booking system on our website, which is provided and maintained by a third party.
If you are unable to use a part of this website because of a third-party tool, please contact us using the details below and we will help you directly.

Chatbot

We use Asksuite as a chat-based virtual assistant on our website, which is provided and maintained by a third party.
If you are unable to use a part of this website because of a third-party tool, please contact us using the details below and we will help you directly.

Cookie consent tool

Avvio – Recommender Engine

If you are unable to use a part of this website because of the cookie consent tool, please contact us using the details below and we will help you directly.

Preparation of this accessibility statement

This statement was first prepared on 19 August 2026. As this is a newly launched site, this preparation date also serves as the first review. The statement will be reviewed at least annually thereafter, or sooner if the website changes significantly.

This assessment was carried out by our service provider. The website was assessed against WCAG 2.1 AA and WCAG 2.2 AA using a combination of automated and manual testing, including keyboard-only checks and screen reader testing.

Feedback and contact

If you find any accessibility problems on this website, or need information from an inaccessible part of the site in another format, please contact:

info@fotaisland.ie
+353 21 488 3700
Fota Island, Co. Cork, T45 HX62, Ireland

We aim to respond within 5 business days and to provide an accessible alternative where possible.

Requests for content in an alternative format

If you would like particular content in an accessible format, please email info@fotaisland.ie and include:

your required format
the content you wish to receive (please include the web address)
your name and contact details

We will make all reasonable efforts to fulfil your request.

Enforcement procedure

If you are not satisfied with our response, you may make a complaint under the Equal Status Acts 2000-2018 to the Workplace Relations Commission.